"Broad listening" is the counterpart of "broadcasting." Where broadcasting is the ability of one person to speak to millions, broad listening is the ability to hear from millions of people and synthesize their voices into a shared, collective voice (a formulation due to researcher Andrew Trask). Combine the two, and a single person can hold a conversation with millions.
I first encountered the concept in April 2023, through a draft of the book Plurality. From my notes at the time:
My interest is in improving human intellectual productivity. Broad listening is a technology that makes possible what no unaided human can do — listening to the opinions of a great many people. So I am interested in it as a form of human augmentation.
The through-line of my work, from Coding o Sasaeru Gijutsu (2013, Japanese) to The Engineer's Way of Creating Knowledge (2018; the English translation is free to read online), has been augmenting intellectual productivity. Broad listening extends that same line: from augmenting an individual's knowledge work to augmenting our capacity to understand one another. A longer conceptual writeup is on my Scrapbox: "Broad listening: a technology that lets everyone be Prince Shōtoku" (Japanese).
Related stories: Plurality / Intellectual Production